Training and Development
Training and development is a systematic process initiated
by the organization resulting in relatively permanent changes in the knowledge,
skills, or attitudes of the members of the Organization (KRAIGER, 2003). To
make a cohesive workforce and the measure of the loyalty to the company of its
employees will vary with their motivation level. Training and development are
effective ways of making the employee motivated. A company substantiated the
need for continued support in employee training and demonstrated its effect on
employee development. As an effective retention strategy, training and
development are really important (Heathfield, 2008).
Organizations can conduct training and development alignment with their
employees according to their job content and assigned responsibilities. By
looking at the job content of each employee and their responsibilities and
considering those as an opportunity to expand the roles of the employees within
the department in the company (Heathfield, 2008). When employees are a part of
the company their bond with the company will enhance once the employee gets
leadership roles in Tasks and projects. In other words, the employees get
considered with attention when they have a positive working relationship with
their Superiors. Through that kind of relationship, employees get the
opportunity to grow up and develop their skills and experiences through
leadership goal sharing, self-management and development, and more important
career objectives (Heathfield, 2008).
When a company recognizes their employee’s efforts and talents and values them,
the employees feel appreciated and feel that they are really important to their
organization. Fringe benefits such as higher wages, fair pay, and other
benefits make a direct correlation to career development too. “Expose people
early and often to the training they will need to become successful leaders”
says (Cloutier, et al., 2015). Like this, it is necessary to build leadership
training programs and leadership skills to make successful leaders fulfill the
requirement in a department within an organization (Cloutier, et al., 2015)
An organization should plan with a set of goals to determine the future needs
of the business by identifying internal employees to participate in training
programs for leading positions that directly affect the organization’s
effectiveness. It is really important to create a management and leadership
rotational programs for future management which allows one to get a broad view
of the company, and it helps the employees to understand their impact on the
organization’s bottom line (KRAIGER, 2003).
(Gray, 2014) states “We need to start building our next generation through
leadership training, accurately access personal weaknesses, and seek out
solutions and advisors”. As an impact of training and development, it expresses
the terms of the economic impact of losing critical employees and the knowledge
they have with them (Ramlall, 2004).
Through training and development, employees can grow in leadership, satisfying
themselves by improving their skills. A company needs the employees to be
developed in different skills which are efficient to the company and set them
with supplemental training to understand the major obstacles and challenges
that a company faces and the decisions they make as business owners. Also, enhanced skills cause to be promoted and better fringe benefits (Cloutier, et
al., 2015).
It is clear that the employees need to be offered training and development
through retention strategies which means that the organization should have to
considerably decide and plan training and development options as a strategy to
retain their employees. Organizations should invest in it since the employees
are one of the major stakeholders and the company has to put efforts to
identify and understand the employees and their needs to be addressed. (Karia,
et al., 2016) On the other hand, the employee should put their effort to deliver
their best and fulfilling the corporate needs of the organization. This should be
a mutual understanding with a collaboration that benefits both employer and
employee. These strategies make it possible to retain the company workforce and motivate them to remain loyal, productive, and effective with higher
efficiency and competitiveness (Rodriguez & Walters, 2017).
Methods of Training
1. on the Job
Training-
Coaching, Job Instruction Training, Job Rotation, Mentoring,
Apprenticeship
“According to Baum & Devine (2007), on-the-job training
is a useful method of transferring knowledge from one another. Employees are
able to practice as they learn through this method” (Mahadevan &
M.H. Yap, 2019).
2. off the Job
Training-
Lecture Method, Role playing, Case Studies, and Seminars
Example:
Methods of Training conducted by the company I work for.
Coaching, Job Instruction Training, Job Rotation, Internal Leadership Programmes, Outbound Training Programmes
“According to Shafini et al (2016), employees are able to pay more attention when they attend training outside of their working environment as the likelihood of being disturbed by work operations is far lesser compared to if the training was conducted in the working environment” (Mahadevan & M.H. Yap, 2019).
Training and development are also a long term investment for an employer which
cannot see the results in the short term. It is one of the main factors that
facilitate the company's future and growth. Within the competitive business
world, a company has to follow several kinds of retention strategies to make
the company tasks to be archived in a proper manner with efficiency. In other
words, the labor market nowadays has become really competitive and there are
many people with talents and various skills (Pace, 2011).
Talents and skills are really essential to compete in the business world and
they will be directly correlated with the growth of the companies. After a
critical procedure of selecting a candidate for a particular position in an
organization, employers must identify the points to be addressed by their
staff. This is a big challenge for employers and a cost for them to invest in
training and development. Each employer should maintain a unique way of
training their staff with their own leadership patterns (Cloutier, et al.,
2015).
Employers can recognize future leaders of the company from those training and
development programs. Step by step the company can train them by appointing
them with new projects by optimizing the best available opportunities to
support the retention strategies and invest in their employees. So the
stakeholders can gain the expected outcomes and deliverables through increased
competitiveness of the company workforce and they will be able to financially
strengthen the bottom line of the organization which will lead the company
toward the success (Cloutier, et al., 2015).
(Cloutier, et al., 2015)
References
Cloutier, O., Felusiak, L. & Hill, C., 2015. and
Pemberton-Jones, E.J.. Journal of Leadership, Accountability & Ethics,
12(2).
Heathfield, S. M.,
2008. Training and development for employee motivation and retention.. The
Lama Review, 20(2), p. 20.
Karia, A. O., Omari,
S., Mwanaongoro, S. & Kimori, Y., 2016. Importance of training and
development on performance of public water utilities in Tanzania. African
Journal of Education and Human Development, 2(2), pp. 10-18.
KRAIGER, K., 2003.
Perspectives on Training and Development.
Kulkarni, P., 2013. A
literature review on training & development and quality of work life. Researchers
World, 4(2), p. 136.
Mahadevan, A. &
M.H. Yap, 2019. Impact of training methods on employee performance in a
direct selling organization, Malaysia. IOSR Journal of Business and
Management, 10(21), pp. 7-14.
Pace, A., 2011. OPM
makes diversity a top priority. Training and Development, 65(6), pp.
16-17.
Ramlall, S., 2004. A
review of employee motivation theories and their implications for employee
retention within organizations. Journal of American academy of business, 1/2(5),
pp. 52-63.
Rodriguez, J. & Walters,
K., 2017. The importance of training and development in employee performance
and evaluation. World Wide Journal of Multidisciplinary Research and
Development, 3(10), pp. 206-212.


I also recognize the self directed learning as another good method in training and development that's given less importance. This is actually a method that is based on the principle where people tend to develop themselves/ learn better, when its' done by themselves. Further “Experiential and self-directed learning can be enhanced in the workplace by activities such as induction, planned experience, coaching, mentoring and e-learning and planned development.” (Armstrong, and Taylor, 2020. P.305)
ReplyDeleteArmstrong, M. and Taylor, S., (2020). Armstrong's handbook of human resource management practice. Kogan Page Publishers.
Hi Ruwini, I totally agree with you, and this method is used in the company I work for as well. Furthermore, according to Karakas & Manisaligil, Self-directed learning (SDL) is “a process in which individuals take the initiative, with or without the help of others, in diagnosing their learning needs, formulating learning goals, identifying human and material resources for learning, choosing and implementing appropriate learning strategies, and evaluating learning outcomes” (Karakas & Manisaligil, 2012).
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