Importance of selecting the correct person
Recruitment and selection are vital functions of human
resource management for any type of business organization. The quality of the
human resource the firm has heavily depends on the effectiveness of these two
functions (Ekwoaba, et al., 2015). The performance of the employee
and the procedures of selection and recruitment plays a significant role in
business growth. With the help of the appropriate recruitment structures, the
human resource department will be capable of choosing the right employee for
the right position (Abbasi, et al., 2020 ).
In the modern business
scenario, the success of organizations depends on the quality of the workforce
that runs the daily affairs of the organizations (Yusoff, et al., 2013).
Both at strategic and even organizational levels, managing people is a great
challenge. Thus, human resources are well managed and developed in alignment
with the organizational goals (Yusoff, et al., 2013).
(Farndale, et al., 2018) who acknowledged that the
procedures of the selection and recruitment have greater importance because
they ensure that the right employee joins the organization for those areas,
where they can help the organization to achieve both short-term and long-term
goals.
Also, it is important that the authorities who are involved
in the recruiting and selection process understand the objectives, policies,
and practices used for selection. More importantly, those responsible for
making selection decisions should have adequate information upon which to base
their decisions (Ekwoaba, et al., 2015).
As (Robbins, 2013) observed, Organization’s human
resource policies and practices represent important forces for shaping employee
behavior and attitudes. And it is unlikely that any organization will continue
to recruit employees, as they did several years ago (Wattoo, et al.,
2019).
There are instances that some HR managers still do not
consider selection and recruitment to be an essential function in the HR
department. Perhaps this becomes the reason for organizations making complaints
that it is hard to find a reasonable job candidate. Furthermore, it is
important that the organization plays an essential role in the training
process. Also, it is imperative that they recruit the right candidate, and
retain them in the organization. By applying, the accurate process of selection
and recruitment may affect the efficiency of the organization to provide
incredible opportunities. (Abbasi, et al., 2020 )
Farndale et al., (2018) state that
those who acknowledged that the procedures of selection and recruitment have
greater importance because they ensure that the right employee joins the
organization for those areas, where they can help the organization to achieve
its goals both short-term and long-term. At the same time, the procedures of
selection and recruitment are very relevant to each other.
According to (Mamoon,
2013) “Organizations may have had the experience of hiring a person who
seemed just right during the interview process and then wondered why problems
arose or the person just “didn’t work out.”
Selecting the wrong candidates who
are not capable comes with a huge negative cost that the organization cannot
afford. Consequently, organizations experience high staff turnover,
absenteeism, job updates, high training costs, job shocks, and low
efficiency (Abbasi, et al., 2020 ). “Thus, the overall aim of recruitment
and selection within the organization is to obtain the number and quality of
employees that are required to satisfy the strategic objectives of the
organization, at minimal cost” (Ekwoaba, et al., 2015).
Further, only the selection and
recruitment of the right employee is not enough for the growth of the
business, it is more critical for the organization to keep motivated for
decreasing the job turnover by increasing the employee retention
ratio (Abbasi, et al., 2020 ).
Example:
The Company which I work for once
selected the wrong ‘Recruitment Source’ to fill a Middle-level Management
Position. The HR department of the company decided to recruit externally
without advertising the vacant position internally even though well
experienced, educated, and high competency people who are already aware of the
culture of the Organization are available within the Company.
Also, the HR department fails to
provide necessary training to the new recruit within the given shorter period.
The newly recruited person struggles to continue work without the Job knowledge
and experience to handle the existing projects. Also had to depend on the
senior staff who already had experience.
In this situation, the person fails to meet the company’s
expectations as a Manager and becomes demotivated within three months of
employment, and finally decides to resign from the Organization. This creates a
huge cost to the Organization.
These
costs include lower productivity, potential loss of clients, training costs,
advertising costs, recruitment fees, and redundancy packages (Smith &
Graves, 2002).
Hiring criteria and job requirements should be closely
aligned. At the same time being consistent with long-term organizational goals
and strategies of the Organization to ensure person and organization
fit (Werbel & DeMarie, 2005).
Reference
Abbasi, S. G., Tahir, M. S., Abbas, M. &
Shabbir, M. S., 2020 . Examining the relationship between recruitment &
selection practices and business growth: An exploratory study. J Public
Affairs, p. 2438.
Anosh, M., Hamad, N.
& Batool, A., 2014. Impact of Recruitment and selection of HR Department
Practices. European Journal of Business and Management, 6(31), pp.
2222-2839.
Ekwoaba, J. O.,
Ikeije, U. .. & Ufoma, N., 2015. THE IMPACT OF RECRUITMENT AND SELECTION
CRITERIA ON ORGANIZATIONAL PERFORMANCE. Global Journal of Human Resource
Management, 3(2), pp. 22-33.
Farndale, E.,
Nikandrou, I. & Panayotopoulou, L., 2018. Handbook of Research on
Comparative Human Resource Management. Cheltenham: Edward Elgar
Publishing.
Mamoon, D. Z., 2013.
Hiring the Right People for your Organization. Global Journal of
Management and Business Research, 13(8), pp. 2249-4588.
Robbins, S. P., 2013.
Organizational behaviour. 15 ed. Essex: Pearson.
Smith, M. &
Graves, C., 2002. Re‐engineering recruitment to the accounting profession. Managerial
Auditing Journal.
Wattoo, M. A., Zhao,
S. & Xi , M., 2019. High-performance work systems and work–family
interface: job autonomy and selfefficacy as mediators. Asia Pacific
Journal of Human Resources.
Werbel, J. & DeMarie,
S., 2005. Aligning strategic human resource management and person–environment
fit. Human resource management review, 15(4), pp. 247-262.
Yusoff, R. M., Shah,
F. A., Ali, A. M. & Bakar, T. B. A., 2013. The Importance of Right Person
in the Right Place at the Right Time in Private Healthcare Sector in
Pakistan: A Case Study of RMI. Research Journal of Applied Sciences,
Engineering and Technology, 6(14), pp. 634-2643.
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Harshani, Agreed with you on the post points. Effective selection of employees is a key human resource management activity that, if well managed, can have a significant impact on organizational performance and create a more positive organizational image (Evans et al., 2007).
ReplyDeleteThanks, Krishan! (Mills, 2007) states, "All employers are searching for the very best employers available, but very few know exactly how to increase their odds of finding just the right person".
DeleteThis comment has been removed by the author.
ReplyDeleteHiring competent people is critical, and this is dependent on effective recruitment and selection procedures, which aim to select the right people and reject the wrong ones. The significance of this should not be underestimated, as a poor recruitment decision can cost an employer up to 30% of the employee's first year earnings (Hacker,1997).
ReplyDeleteYes, Theekshana. I agree with you. The recruitment and selection processes are equally important for making the organization practical & functional, also impacting the growth and development of an organization (Mathieu & Taylor, 2006).
DeleteYes Harshanai, I also agreed with you. Employee selection is certainly the foundation for employee success, and capable people are vital for a firm (Gatewood, Field and Barrick, 2015).
ReplyDeleteThanks, Ravindu. Hiring competent people is of uppermost importance and this is dependent on effective recruitment and selection procedures (Newell, 2005).
DeleteA good selection process should comprise the following steps (Vulpen, 2022):
ReplyDeleteEmployment Interview: Employment interview is a process in which one-on-one session in conducted with the applicant to know a candidate better. It helps the interviewer to discover the inner qualities of the applicant and helps in taking a right decision.
Checking References: Reference checking is a process of verifying the applicant’s qualifications and experiences with the references provided by him. These reference checks help the interviewer understand the conduct, the attitude, and the behavior of the candidate as an individual and also as a professional.
Medical Examination: Medical examination is a process, in which the physical and the mental fitness of the applicants are checked to ensure that the candidates can perform a job or not. This examination helps the organization in choosing the right candidates who are physically and mentally fit.
Final Selection: The final selection is the final process which proves that the applicant has qualified in all the rounds of the selection process and will be issued an appointment letter.
Thanks, Iqbal. The selection process is complex and challenging for today’s HR managers. The overall aim of the selection process is to identify the candidates who are most suitable for the position and who suits the organisation’s requirement. ‘Interview’ has been used as a ‘critical selection method’ by HR departments and the interview is the most valid method for understanding an applicant’s organizational fit, and level of motivation (Ullah, 2010).
DeleteAs per Rahman & Islam (2012) an organizations performance depends on having the right person on the right job capable of supporting the needs of the organization. At present finding applicants is not difficult but the challenging part is finding the best among promising candidates and finding the best candidate that fits the job role that will give the organization an edge over its competition (Kotlyar & Ades, 2002).
ReplyDeleteRahman, M.S. and Islam, M.S. (2012). An analytical study on determining effective factors for recruiting right person. ABC Journal Of Advanced Research, 1(2), pp.112-118.
I agree with you, Pragash. "All employers are searching for the very best employers available, but very few know exactly how to increase
Deletetheir odds of finding just the right person" (Mills, 2007).
when recruiting and selecting the candidate, the employee should be fit with the organizational culture, the candidate before the appointment is a challenge (Caers & Castelyns, 2011).That's why Psychological testing are used in the selection process. Eg. Psychometric tests
ReplyDeleteYes, Piyumi. The adoption of a good selection method is extremely important for an organization. Importance of the selection of the best employees who not only have the skills required to perform particular jobs but also fits the prevailing culture of the Organisation (Ullah, 2010).
DeleteHarshani, yes, selecting the correct person is very important as a wrong selection may lead the candidate to leave soon. Replacing is costly (Allen, 2008).
ReplyDeleteYes. I agreed with you, Amal. The most direct and cost effective way to reduce turnover is to use a valid and reliable selection process that can be identified which applicants fit most for the Organisation (Bonn & Forbringer, 1992).
DeleteOrganizational recruitment and selection have become one of the hardest operations in the modern organizations. Due to the unbeatable competition within organizations have created the need for different human skill requirements. Identifying the suitable candidate for these requirements have become a challenge for most of the organizations (Andersson, 2001).
ReplyDeleteYes, I agree Chathurika. The selection process is complex and challenging for today’s HR people. The overall aim of the selection process is to identify the candidates who are most suitable for the position and who suits the organisation’s requirement (Ullah, 2010)..
DeleteThe employer is obligated to conduct a reasonable background check. After recruiting, an employer who learns of an employee's harmful liking has a duty to take precautions to protect other employees from the new employee in order to avoid liability for negligent retention (Crow & Rosner, 2012).
ReplyDelete